Tuesday, April 28, 2009
Sunday, April 12, 2009
Wednesday, April 8, 2009
- I've been meaning to do this for sometime now and, after reading yet another post/blog RAVING about a certain well-known male in the stamping industry, its time to have my say...!
I have bought and used a lot of products from a lot of different companies during my 15+ years stamping and scrapping. Some great, some so-so and some I wished in retrospect, I had saved my hard-earned money on. So, here's some insight from my personal experience that might save you from making the same mistakes. One thing for sure, being a red-headed German, when I don't like something, I make it known to the powers that be.
- When my Fiskers border punch broke-I called Fiskers. No problem, Mrs. Russell. Send us an e-mail photo of what broke and we will send another right out. And they did. Fiskers will replace ANY of their products in a polite, timely manner.
- I've learned to like Cat's Eye ink pads for color dusting edges. The problem is...they fall apart and there is no known adhesive to reattach them. Trust me, Theresa and I have tried them all. Called Colorbox. No problem, Mrs. Russell. Just tell us what you need and we will replace it.
- I had drooled over Basic Grey's magnetic cutting mat and finally bit the bullet and paid the price. It was great-the magnetic ruler helped hold the paper secure for cutting as did the little magnets. Imagine my dismay, however, when I removed my paper and found the mat cut to shreds! Literally. That, and the magnets were chipping when they'd hit each other (don't want a metal chip in MY eye, thank you very much). E-mailed Basic Grey. No reply. About 3 weeks later a new mat showed up. At least I had a new and improved replacement (note: I still use this mat carefully!)
- Cutterbee's papercutter's "arm" developed a crack after not too much use. They weren't happy, but they did replace it.
- E-600 Adhesive that I love have changed their packaging---and the tubes split and crack-leaving me with 3 tubes that were useless at $ 3+ per tube. No reply or response from them whatsoever. So now-where I normally would suggest and use this product-I've turned to hot glue. It dries faster anyway and I will not endorse or recommend a product I am not pleased with...which brings me to...
- The one that takes the cake, however, my all-time tick me off response, came from that well-known male-TIM HOLTZ. His Junk Bag was the hot thing to have---they were cute, had 5-6 zippered compartments and rolled up and velcroed shut. Adorable. You can store a lot of stuff in them. I bought two. Their name, however, says is all-JUNK. The zipper pulls break off completely, the zippers stop zipping...and Tim's response? OH, the company that made those are no longer in business. H-E-L-L-O!!! YOUR NAME is on the product. YOU, MR. HOT-SHOT HOLTZ, need to stand behind your product. So they went out of business. Well, then, how about "Gee, Mrs. Russell, I am sorry that happened--let me send you this and that to compensate." But NOOOOO---no apology, no replacement, no nothing, nada, ZIPPO (no pun intended!) So-while others rush out to buy RANGER products and anything else that has TIM HOLTZ' name plastered on it--not me. I will stick by companies that stand behind their product-and will save my hard-earned money for those that appreciate it and their customers.
Thanks for letting me "vent". I hope it was helpful for you, too! Lol! Until next time, happy stamping and scrapping. Blessings, Sharon
UPDATE: Since I first posted this post, I had contacted Scotch as three of my tape runner refills quit working half-way through. They were VERY nice, responded promptly to my e-mail, provided not only the three replacements but sent a package of self-adhesive hooks as well! Maybe Mr. Holtz could learn a bit from them...naw, he's a man afterall! (Sorry-there are a FEW good ones out there tho!)
Tuesday, April 7, 2009
Sunday, April 5, 2009
So--Friday was my ahhh-hmm---birthday--the number doesn't matter! Lol! My beloved was out of town (although to his credit, he was late for his class because he took the time to call me first thing in the morning to wish me a happy birthday!), I am on week two of a combo of the allergies and the "Brunswick County Crud"--so I really did nothing that day other than rest, read and treat myself to a dinner of Pad Thai. Yum. Then Saturday my good friend THERESA decided to brave my germs and break me out of my duldrums for an afternoon. We went to Shallotte and shopped at a wonderful antique/thrift store there---and I found this little treasure! I couldn't help but laugh out loud! It's really a key chain---was only $ 1.50 and she HAD to come home with me! Even the cashiers were laughing! I have a twin and didn't know it! The hair color-the curls and yeah, even the chubby cheeks! Hope YOU have something today to make you smile as this---and having good friends-did me. Until next time, happy stamping and scrapping! Blessings, Sharon